Sootheroo
Shop Our story Care guide Contact
Legal

Privacy policy

Placeholder draft — replace bracketed details and have this reviewed before publishing. Last updated: [date].

What we collect

When you shop with Sootheroo, we collect the personal information needed to process your order: name, email, delivery address, and payment confirmation (we never see or store your full card details — that's handled directly by Stripe).

How we use it

  • To process and deliver your order
  • To send order confirmations and shipping updates
  • To respond to enquiries or wholesale requests
  • To meet our legal and tax obligations under Australian law

Payment processing

All payments are processed securely by Stripe. Sootheroo does not store your card number, expiry, or CVC at any point.

Data storage

Order and inventory data is stored with Supabase (database hosting) and Stripe (payments). Both maintain their own security and compliance standards.

Your rights

You can request a copy of the personal information we hold about you, or ask us to correct or delete it, by contacting [hello@sootheroo.com.au].

Contact

Questions about this policy can be sent to [hello@sootheroo.com.au].

© 2026 Sootheroo. All rights reserved. Privacy · Terms · Shipping & returns